Frequently asked questions

The nearest stop is at the front of the Airport about a 5 minute walk from the hotel.

You can board the Steam Railway from either Ronalsdway Halt, a request stop and about a 5 min walk behind the hotel. Ballasalla Train station is about a 10 minute walk and Castletown Train Station is about a 15 minute walk. We have all the bus and rail timetables for guests in the hotel.

Yes we have a bar serving a range of spirits, wines, beers and lager including local brews (when available).  The bar closes at 10.30pm unless stated otherwise.

Gluten Free Cereal is available for breakfast.  Please advise us in advance should you require anything else.  We will do our best to accommodate you.

Check in is from 15:00hrs and check out by 11:00hrs

Only in our Dog Friendly room

 

Hotel Dog-Friendly Policy

We love welcoming well-behaved dogs and their owners! To ensure a comfortable stay for all guests, please review our dog-friendly guidelines below.

 

Booking With Your Dog

• Please let us know at the time of booking if you will be bringing a dog.
• We welcome a maximum of 1 dog in our Dog Friendly room, weighing no more than 25 kg.

 

Dog Stay Fee

• A £25 per stay, cleaning fee applies.

 

Health & Vaccinations

• Dogs must be up to date on vaccinations and free from fleas or illness ( We may ask to see proof of vaccination at check-in).

Behaviour & Supervision

• Dogs must be kept on a lead in all public areas of the hotel.
• Please do not leave dogs unattended in room.
• If a dog causes excessive noise or disturbance, we may need to request early departure without refund.

Cleanliness & Responsibility

• Owners are responsible for cleaning up after their dogs, both inside the hotel and on hotel grounds.
• Any damage caused by a dog will be charged to the guest’s account.

Pet Safety & Liability

• Dogs remain the full responsibility of their owners at all times.
• The hotel cannot accept responsibility for injury, illness, loss, or escape of pets during the stay.

Thank you for helping us keep our hotel comfortable and enjoyable for both our guests and their four-legged companions.

NO sorry you can’t,  The car park is free of charge and for use while you are staying in the hotel.